Everything you're wondering.

Once your request comes through, I'll review the details you've provided and get in touch to discuss your space, what you'd like captured and which service or package is likely to suit the project best.

Yes. Once the project details are agreed, you'll receive the relevant agreement outlining the services, project details, payment terms and other important information before the job proceeds.

A 30% non-refundable deposit is required to secure your booking. The remaining balance is due on completion before the finished content is delivered.

Yes. If there are particular rooms, areas, displays, facilities or features that matter most to your business, let me know during planning so we can prioritise them on capture day.

For projects involving outdoor areas, weather can affect the final result. If conditions aren't suitable for the planned capture, we can discuss the best option, including rescheduling where necessary.

You'll have the opportunity to review the finished tour before final publishing or delivery so any agreed adjustments can be addressed first.

Website Integration is available for businesses with an existing website. I can embed the completed tour or 360° content where the website platform allows it. Website creation itself isn't included.

Yes. Google Business Optimisation is available if you already have an existing Google Business Profile. Windmill Ridge Co. does not create new Google Business Profiles.

Depending on the project, your tour can be shared through a direct link and may also be integrated into your existing website. 360° imagery can also be used with your existing Google Business Profile where suitable.

Finished content can be supplied for the agreed uses associated with your project, including online promotion, websites and other suitable digital channels.

Capture time depends on the size of the space, number of scenes and services selected. Smaller projects may be completed relatively quickly, while larger or more complex spaces naturally take longer.

In many cases, yes. However, fewer people moving through the space generally makes capturing cleaner and easier. We'll work out the most practical approach for your business before capture day.

The camera captures the space as it appears on the day, so a general tidy-up and removing anything you don't want visible is recommended. Particular preparation can be discussed during the planning stage.

Hosting and ongoing availability can vary depending on the type of tour and platform used. Any ongoing hosting arrangements relevant to your project will be explained before you proceed.

Travel is available. Some services and packages include a set travel distance, while projects outside that area may have an additional travel fee. Larger regional jobs can be quoted individually.

If plans change, get in touch as soon as possible. Rescheduling and cancellation conditions are set out in the project agreement, including how they affect your deposit.

Not always. If your business changes, new scenes or updated content may be able to be captured and incorporated depending on the existing tour and the extent of the changes. Larger updates can be quoted as a new project.